Bridging the digital divide: Strategies for inclusive digitalization in metropolises

The promise of digital transformation for metropolises is undeniable— it can facilitate more inclusive governance, improve quality of life and optimize resource allocation. However, to fully realize the benefits of digital transformation, it must reach the entire population. Unequal access to technology and skills, alongside other deep-rooted social inequalities and regional disparities, threatens to exacerbate existing gaps and create new ones.